Privacy Policy

Our commitment to your privacy

Dalguise Coatings respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store and protect your information when you contact us or use our services.

Information we collect

We may collect personal information including your name, address, email address, telephone number, property details and the details of your enquiry.

We collect this information when you contact us through our website, Facebook or Instagram Lead Ads, Bark, email, telephone, social media, or any other enquiry channel.

How we use your information

We use your information to:

• Respond to your enquiries and provide quotations.
• Arrange appointments and carry out requested work.
• Issue invoices, warranties and other service-related communications.
• Provide customer service and follow up on completed work.
• Maintain our records and improve our services.

We only use your information for legitimate business purposes connected with the services you have requested or enquired about. We do not sell your personal information to third parties.

Sharing your information

We may share your information only where necessary with trusted service providers, contractors and professional advisers who help us deliver our services or meet our legal obligations. They are required to keep your information secure and use it only for the agreed purpose.

Keeping your information secure

We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss, misuse or disclosure. We retain information only for as long as it is reasonably needed for the purposes described in this policy, including our legal, accounting, warranty and customer-service obligations.

Your rights

You can ask us to provide a copy of the personal information we hold about you, correct inaccurate information, or delete information where we no longer need it. To make a request or ask any question about this policy, please contact us using the details below.